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Customer service &
product support

Home > Customer service > Billing, returns & refunds > Use refund check to pay bill

Can I use my refund check to pay my bill?

If you wish to return a refund check as payment for an invoice, send the check, account number, and invoice number to apply against to the following address:

Thomson Reuters Customer Service
P.O. Box 64833
St. Paul, MN 55164-0833


Call us Monday through Friday, 7:00 a.m. to 7:00 p.m. CT.

  1. Call 1-800-328-4880.
  2. Say "Customer Service."
  3. Provide your 10-digit account number (10 digits starting 100xxxxxxx).
  4. Say "Agent" and one of our Customer Service Representatives will assist you.