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This product provides an authoritative, insider's perspective on ensuring operational efficiency for your information technology department. Featuring chief technology officers and chief information officers from top national companies, this book provides best practices for spending money wisely in a cost-conscious economy by formulating budgets, driving IT costs down, and determining return on investment. It discusses the adoption of new technologies and innovative solutions, driven by the demand to leverage IT assets for optimal results. It also outlines the steps every technology leader must take to position his or her organization for success, from setting expectations to motivating the IT team.