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Legal Managed Services

The Next Phase of the Legal Process Outsourcing (LPO) Industry

The legal process outsourcing (LPO) industry emerged in the late 1990s, when a handful of major corporations established "captive" legal departments in India to handle their high-volume, process-oriented work. Having satisfactorily answered the initial ethical, security, and quality litmus tests that faced it, the LPO industry has entered the second phase of its development, shifting from a cost-saving solution to a solution for speed, capacity, and expertise needs.

Leading LPO providers have brought process expertise to a profession that was not known for its streamlined workflow and have enabled attorneys to manage increasingly complex projects easily and cost effectively.

In this white paper, we'll discuss the LPO industry shifts and how clients are driving the legal process outsourcing industry change.

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