Skip to content Skip to navigation menu
Your browser is not supported by this site.
Please update to the latest version, or use a different browser for the best experience.

West Account and My Account

Make updates to your West Account online via My Account

Use the My Account portal to review West Account balances and invoices, make payments, check order status, and request a reshipment or return. You can also manage users' access to Westlaw, Business Law Solutions, Thomson Reuters CLEAR, and more.

Log in to My Account
Sign Up for My Account

My Account helps you manage:

Billing information

  • Make payments
  • Get balance details
  • Choose payment method

My products

  • Manage users
  • Check registration status
  • Review orders and returns

Reports and alerts

  • Account reconciliation
  • View password list
  • Read online reports


  • View user list
  • Make address changes
  • Get location information

Make updates to your West Account via phone, fax, or mail

Change your organization's phone or fax numbers, merge multiple accounts, alter existing subscriptions, and notify us of significant organizational changes. Please include your 10-digit account number in all correspondence.

Phone icon



Request a customer service
agent M-F 7:00 a.m.
to 7:00 p.m. CT

Fax icon



Please fax on official letterhead

Mail icon


Mail on official letterhead to:

Customer Service
P.O. Box 64833
St. Paul, MN 55164-0833